The Reserve At Chester Zoo

5-star wildlife lodge with private zoo access in Chester

Wildlife & Experiences

The Reserve At Chester Zoo gives guests complimentary admission to Chester Zoo and a private entrance to the Heart of Africa area from 9 am on the second day. The hotel offers an After Hours Savannah Tour of the zoo with a ranger, where guests see nocturnal animals and behind-the-scenes areas like the giraffe kitchen. Visitors also access the zoo the evening before their stay for the Lanterns and Light event, creating a full two-day zoo itinerary.

Accommodations

Chester Zoo The Reserve offers Giraffe Lodges with floor-to-ceiling windows overlooking the giraffe, zebra, and blesbok enclosure. The Acacia VIP Giraffe Lodge includes a separate bedroom for children, a double shower, a sauna, and an outdoor copper roll-top bath on the private balcony. Lakeside Lodges provide views of the lake and access to the outdoor fireplace and terrace, while Lookout Lodges feature a copper roll-top bath and direct views of the savannah animals.

Dining

The on-site restaurant serves British cuisine with vegetarian, vegan, and gluten-free options, using locally sourced ingredients. The dinner menu includes options like steak and fish and chips, while breakfast offers a full English and a buffet selection with pastries and fresh fruit salad. Guests can order Kids' Meals, and the bar serves cocktails and wine, with all meals served in the Reserve restaurant overlooking the lake.

Family-Friendly Amenities

The Reserve Chester Zoo lodges have separate bedrooms for children and provide board games, cots on request, and crayons and drawing materials after dinner. The hotel offers valet parking, electric vehicle charging stations, and luggage storage so families can enter the zoo immediately upon arrival. Children can participate in giraffe kitchen experiences and evening campfire talks led by zoo rangers.

Practical Services

The hotel provides 24-hour front desk service, concierge assistance, and private check-in at the Orientation Lodge. Guests receive a welcome drink on arrival, and complimentary parking is available for the duration of the stay. Chester Zoo The Reserve also offers room service, a safety deposit box, and CCTV security throughout the property.

• Location: Adjacent to Chester Zoo with exclusive guest entrance
• Rooms: Giraffe Lodges with balcony views of giraffes, zebra, and antelope
• Dining: On-site restaurant serving British cuisine with vegan and gluten-free options
• Wildlife: After-hours zoo tours and early morning Heart of Africa access
• Family: Ranger-led tours, campfire talks, and giraffe kitchen experiences